Quote from: Xipos on October 03, 2018, 02:40:58 pmYeah, not defending them. Just trying to understand how they're thinking to behave like this. It's extremely difficult to communicate with a community- especially one that has a hostile portion of it. I've experienced this first-hand and that's why we have a Communications manager, it's why you can get a degree in Media Communications and get a extremely well paying job just being the middleman between a company and its player base. Anybody with any experience doing that knows that the opposite actually happens when you're inexperienced and you're confronted with a really interactive community. ~ especially when you have less than good news ~ You become less inclined to communicate even if it's just to shoot a text or email. I can't explain it but anybody that's experienced that firsthand and grind thru it knows that's whats happening now. It's just human nature to pull back.I was fortunate enough to be part of something that was able to hire somebody that knew had to do that, these guys have just got to ride it out
Yeah, not defending them. Just trying to understand how they're thinking to behave like this.